Offering 24 hour emergency service means receiving calls from frantic property owners that are in the middle of dealing with a situation that is often far outside their comfort zone. This particular call came in just after midnight on a school night. The H2oDryout certified water restoration technicians were dispatched to the address in North Fort Myers.

It was a two-story home located in a gated community along the Caloosahatchee River. One of the bathtubs on the second floor was inadvertently left on and overflowed. When the techs arrived water was pooled in the second floor bathroom and adjacent bedroom. Downstairs in the rooms below water was pouring from the ceiling, down the walls, and pooling on the hardwood floors.

The source of the water was stopped so the techs immediately started extracting the pooling water. Baseboard was removed and carpet lifted to promote drying. All the surfaces that were exposed to water were treated with an organic anti-microbial to inhibit mold growth. The drying equipment was placed on site, monitored for four days, and removed on the fifth day.

A detailed line item invoice including photographs of the emergency service and dry out was sent to the insurance company. The insurance company made direct payment to H2o Dryout for the invoice amount submitted and the Customer left a 5-Star Google Review.

H2o Dryout Inc.’s techs are IICRC Certified and trained to effectively and efficiently clean up water damage.